Offshore Deployment, Flexible Pipe & Cable Handling

Follow Flowline Specialists on Twitter
Like Flowline Specialists on Facebook
Subscribe to Flowline Specialists on YouTube Follow Flowline Specialists on LinkedIn
Email Flowline Specialists
Phone Number: +44 (0)1651 871 872

Privacy Policy

This privacy policy outlines how Flowline Specialists will use and protect any information that you provide the company with, including when using this website, www.flowlinespecialists.com

In this privacy policy references to "we", "us", “the company” and "our" are to Flowline Specialists. References to "our website", "the website" or “this website” are to www.flowlinespecialists.com.

Flowline Specialists is committed to protecting the privacy of all those who interact with the company or use this website. We will only ever ask for information that is required to provide a service to an individual and maintain internal records.

We continually review our privacy policy, updating it when required, and recommend that you revisit this page from time to time to see the most recent version. It was last updated in May 2018.

What information we collect and how

The information we collect, including via this website, may include:

  1. Any personal details you knowingly provide us with through forms and our email system, such as name, address, telephone number, email address etc.
  2. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on our latest news and services).
  3. Your IP Address when accessing this website - This is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the website. This information is used to monitor usage of the website.
  4. Data recorded by the website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browser’s 'help' facility.

More information on cookies is provided at the end of this policy.

What we do with your information

Any personal information we collect, including from this website, will be used in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679, the Data Protection Act 1998 and other applicable laws.

The details we collect will be used as follows:

  1. To fulfil enquiries that you have made when contacting us or in order to deliver services to you.
  2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out or to update your preferences when receiving such emails.
  3. We may need to pass the information we collect to other companies, who are our trusted associates, for relevant purposes. We may use third parties to carry out certain activities, such as e-newsletter distribution or website construction. Third parties will not be allowed to use your personal information for their own purposes.
  4. Any information that we collect is stored securely and will only be used by Flowline Specialists, unless we are compelled to share it by law. We do not sell any data.

We will only hold your information for as long as is necessary to fulfil the purposes for which it was collected. From time to time we may ask you to update your details or re-subscribe to our contact list. If you choose to unsubscribe from our mailing list, we may keep a ‘suppression list’ which includes your details so that we know you have chosen to be removed from the list.

Your Rights

You have the right to request a copy of any information that we currently hold about you and subsequently ask for it to be amended or deleted. In order to receive such information please e-mail info@flowlinespecialists.com or write to Flowline Specialists, Barra House, Colpy Way, Colpy Road Industrial Estate, Oldmeldrum, Aberdeenshire, AB51 0BZ.

Other websites

Our website may contain links to third-party websites. This privacy policy does not extend to those websites and we recommend that you read the specific privacy statements of such websites when you visit them.

Cookies

A cookie is a text file downloaded to your computer when you access websites. They contain information which includes: a site name and unique user ID, the duration and a random number. Cookies cannot be used to reveal your identity or personal information.

When visiting a website that uses cookies, a cookie is downloaded onto your computer. The next time you visit the same website, your computer checks to see if it has a cookie that is relevant and sends the information contained in the cookie back to the website.

The website then notes that you have been there before, and in some cases, alters what is shown on screen. They also might record how long you spend on each page on a site, what links you click, even your preferences for page layouts and colours.

Generally cookies are of benefit, and improve the users browsing experience on the website. Some websites can't function properly without cookies, a shopping website for instance, which passes information from one web page to the shopping cart, and is remembered when you check out.

We use cookies simply to improve your experience on our website and for functionality purposes.

Google Analytics also makes use of a cookie; by browsing our website you are indicating that you are comfortable with the use of this cookie. Flowline Specialists will only use Google Analytics to help us view general activity on our website, and enable us to further improve the website (for instance, if there is a broken link).

Further information can be found at the following websites:

https://ico.org.uk/media/for-organisations/documents/1545/cookies_guidance.pdf

http://www.allaboutcookies.org/

https://policies.google.com/privacy/key-terms?hl=en-GB&gl=uk#toc-terms-cookie

http://www.google.com/analytics/learn/privacy.html

http://www.guardian.co.uk/technology/2012/may/26/cookies-law-changed-implied-consent